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CSIRO’s service charter describes the standards of service we aim to deliver to our customers and our commitment to ensuring that these standards are maintained.
The CSIRO service charter sets out the standards of service we aim to deliver to our customers and our commitment to ensuring that these standards are maintained.
Since 1926, CSIRO has been advancing the frontiers of science in selected fields and forming important alliances with government, industry and communities in more than 80 countries. We value our collaborations as they have enabled us to reach a much broader constituency with our science and create impact in Australia and around the world.
Other CSIRO services include training of research workers, publication of research results, and dissemination of information about science and technology.
Our customers are essential to our success. They include partners from:
We believe that:
CSIRO maintains relevance in our work through:
When you communicate with CSIRO, we will:
When we perform services for you, we will:
After we have completed our service delivery, we will:
CSIRO greatly welcomes feedback on our performance. Should you wish to contact us in this regard, the first port of call would normally be the CSIRO officer with whom you have been dealing; alternatively senior management in the relevant Division or Business Unit.
General feedback should be forwarded to CSIRO enquiries.
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Last updated: Last updated: 19 February 2015
Printed from: Service Charter (http://csiroaucd1-cdc.it.csiro.au/en/About/Policies-guidelines/Working-with-CSIRO/Service-Charter)