This document details CSIRO's efforts to develop and maintain websites which comply with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.


To ensure that all CSIRO websites are WCAG 2.0 Level AA compliant.


This applies to CSIRO’s internal and external websites.

Sites in scope

Sites out of scope

  • CSIRO's social media presence as these sites are out of CSIRO's control:
  • Blogs not hosted by CSIRO as these are out of CSIRO's control:
    • News@CSIRO
    • Investigator@CSIRO
    • Universe@CSIRO

Other external CSIRO websites  

CSIRO has a number of sites which remain online for information purposes only. These sites have been clearly marked as archives in accordance with the Australian Governments National Transition Strategy , for example The CSIRO Office of Space Science and Applications.

Progress as of March 2015

  • Created educational material for web authors.
  • Ran accessibility sessions at the CSIRO Web Authors’ Workshop on 15 November 2012 and the CSIRO Communication Conference on 3-5 December 2012.
  • Provided training for web authors at the Web Authors’ Workshop in June 2013 to include assurance of WCAG 2.0 AA compliance for all new videos.
  • Engaged Vision Australia to provide PDF training to the Web Services Team (June 2013) and also sent several staff members to accessibility workshops run by Vision Australia.
  • Provided regular accessibility information in the Web Authors Newsletter.
  • Updated Microsoft Office templates to assist with the creation of more accessible PDFs.
  • Identified existing audio and video files without transcripts and provided transcripts or removed outdated files.
  • Organised a cost effective transcript and closed caption service.
  • Added a link to accessibility information to the footer of all web pages. The linked information includes a form for people to contact us if they need further assistance with any content.
  • Added accessibility guideline compliance as part of the publishing workflow for all web page content.
  • Began using a commercial video streaming service that has full WCAG 2.0 AA compliance for all new videos.
  • Created and implemented a policy requiring the release of all new websites, documents, services and online applications to be WCAG 2.0 Level AA compliant.
  • Redeveloped to be WCAG 2.0 Level AA compliant and relaunched site in March 2015.

Future Accessibility Strategy

  • Redevelop MyCSIRO (intranet site) to comply with WCAG 2.0 Level AA standards in 2015.
  • Develop a Word press blog theme that is WCAG 2.0 Level AA compliant to be used for CSIRO hosted blogs by April 2015.
  • Carry out accessibility audits on sites that are still current but not accessible and assist the authors of these sites to create accessible content and fix identified accessibility issues.
  • Provide further author training as necessary.

General accessibility assistance to visitors to our websites

While we have invested strongly in providing an authoring model that guides and trains our authors to provide best practice in accessibility, there may be occurrences where users have difficulty accessing information from our website.

To assist with this, we have produced a page where people website users can request assistance, and linked it from the footer of every web page.

General notes

In June 2014 we changed our search system to a different provider.

One difference in the new service is that in search result pages it provides previews of some document types other than web pages. These include PDF, Microsoft Word, Microsoft Excel and Microsoft PowerPoint files.

The previews appear when the user hovers over the link to the document. This functionality is not accessible. However it is merely an added feature based on the best practice standards for search. Removing it will not improve the accessibility of the site.

Dated 24/01/2014

Mr Craig Roy
Deputy Chief Executive

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