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The challenge

Protecting communities and reputation

Conflict with communities can cause reputational damage, production loss, project delays or even the complete abandonment of resources and infrastructure projects. The resulting costs and value destruction for industry can be billions of dollars.

Our response

Improving governance, increasing economic and environmental benefits and enhancing the resilience of communities in the face of change.

Voconiq offers an ongoing data subscription business model that provides real-time social insights to customers about their communities.

The team developed a delivery model, data platform and analytical capabilities to track real-time community sentiment.

ON provided structure, discipline and process, and sharpened the commercial focus.

The results

Social Licence to Operate

There is greater trust and acceptance between industry and communities with lowered corporate risk. Voconiq enables corporates to prioritise the investment of resources and energy into the issues that matter most to their communities.

The present value of benefits through participating in the ON program is estimated at approximately $13.5 million (in 2018–19 dollars) under a seven per cent real discount rate with a benefit-cost ratio of 26.4.

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