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26 March 2014 News Release

The report A Digitally-enabled Health System looks at how the Australian health system can reduce costs and deliver quality care.

“We know Australia’s health system faces significant challenges including rising costs, an ageing population, a rise in chronic diseases and fewer rural health workers,” CSIRO Health Services research leader Dr Sarah Dods said.

“We need to look at new ways to make the health system work smarter. Digital technologies promise that.”

Some of the technology identified in the report includes telepresence robots taking rural health workers on city ward rounds, wireless ID wristbands monitoring patients in real time, mobile health apps assisting with at-home rehab and smart software that knows what patients will be turning up to emergency departments, 6-12 months in advance.

“Medical technology for diagnostics and treatment has improved in leaps and bounds, but many health services are still stuck on paper,” Dr Dods said.

“People expect the health system to keep up and we’re seeing some exciting emerging technologies that will make a big difference over coming years.

“For example hospitals are the single costliest element in Australia’s health system, taking up to 40 per cent of health expenditure, and they are complex to run. But once its information moves off paper, a hospital’s complexity can be easily managed by digital technology.”

Big Data analytics and decision support tools will be a major driver in tomorrow’s digital hospital, helping staff move from reactive to proactive planning to minimise wait times, improve bed availability, and forecast likely discharge times – all of which make for a far less stressful experience for patients and staff alike.

“Digital technologies can help close the healthcare gap in remote communities with the availability of broadband services,” Dr Dods said.

“We are seeing telehealth, wearable devices and telepresence technologies playing a bigger role in managing chronic disease at home, automated disease diagnosis and remote training and guidance for rural health workers.”


Dr Sarah Dods, Health Services Research Theme Leader at the CSIRO’s Digital Productivity and Services Flagship is leading a group of researchers who are improving the safety, quality and efficiency of health services for all Australians. ©  Kaylene Biggs Photography
The digitally-enabled health system – What will the healthcare system look like once the full potential of the digital era is harnessed?
A day in the future health system – Lee’s journey through the health system after a broken arm.


Dr Sarah Dods talks about the three ways that digital technologies can have a huge impact.
Dr Sarah Dods gives an example of the practical use of the system.

Background information

Dr Sarah Dods will present the report ‘A Digitally-enabled Health System’ at the Healthcare Efficiency through Technology conference in Sydney today as part of Australian Healthcare Week 25-27th March.

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