COVID-19 changed the digital landscape worldwide in 2020.
With most people social distancing in their homes, digital connectivity became crucial for livelihoods, businesses, and wellbeing.
This momentous shift to online-only accelerated digital innovation and adoption by almost a decade (McKinsey Global Survey, 2020), with new ways of working, communicating and living providing the framework for the ’new normal’.
This report describes a research collaboration between NBN Co and CSIRO’s Data61 to examine how this great shift of work, and social, interaction online unfolded, both through the first wave of the pandemic and the subsequent 12 months.
By identifying key online trends that occurred between March 2020 and June 2021, this analysis shines a light on how different occupations, demographics and regions adapted.
Read the full report: